Shipments and returns
Your Amber Order
Packages are generally dispatched within 2 business days after payment is confirmed. However, if products ordered are not in stock there might be a couple of additional days needed for production.
We currently offer 2 carriers:
Tracked priority post and DHL, post being cheap and DHL is a fast option.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.